Training


Customized Training & Development Solutions

RKL Resources helps companies and their business leaders around the world build and sustain customer-focused, high-performance organizations that maximize employee engagement and drive profitable revenue and predictable top-line growth.

We’re able to tackle the tough topics that are often overlooked and/or avoided by an organization’s internal staff. Our training solutions solve common – and critical – problems in the workplace, including: conflict management, customer service, employee retention, employee morale, ethical concerns, communication, teambuilding, diversity, and more.

We’re committed to providing you with the best solutions to meet your specific needs. The customized solution we develop for you is guaranteed to meet your training needs.

Increase employee retention, employee morale and employee engagement – and increase your bottom line

At RKL Resources, we pride ourselves on providing content and client solutions across the full spectrum of learning subjects. We’re nationally known for our effectiveness and front-line leadership programs, and particularly our ability to deploy customized client solutions on a national scale.

We have long believed that the most effective learning solutions are those that are highly relevant and contextualized for the client. It’s critical that these programs offer significant blended learning components to ensure that behaviors are embedded and sustained. The results of these efforts are clear: greater employee retention, higher employee morale and deeper employee engagement.

The innovative approach taken by RKL Resources enables us to offer you impactful training for all levels of your workforce ranging from hourly employees to senior leadership and even to board members. Our goal is to help activate the potential of others, thereby helping them become the best version of themselves.

Our customized training and development solutions include:

Several comprehensive and validated assessment tools

Train the Trainer programs

Customized curriculum design, development and facilitation

Organizational development

"I have attended many trainings over the past 15 years, the training facilitated by the RKL Resources team was amazing. I enjoyed the role-play scenarios, thought-provoking teambuilding exercises and the high energy of the training team. Thank you for making training fun!”
Nonprofit organization (Richmond, VA)

Training courses recently facilitated:

Anti-Harassment

Leadership 101

Customer Service

How to communicate with a difficult customer

Team Building

Transferable Leadership Competencies

Employee Retention Strategies

Strategic Leadership

Diversity Awareness

Performance Management

Ready to find out more?

Contact us today to find out what RKL Resources can do for you.